Help
KinLesson Support
For account, billing, privacy, data-export, or product questions, contact us and include enough detail to identify the issue without sending passwords or other sensitive credentials.
Account and sign-in help
Use the password-recovery link on the Parent login page if you cannot remember your password. For account access problems that recovery does not solve, email us from the address associated with your KinLesson account when possible.
Billing help
Web subscribers can manage an active subscription through the KinLesson account area and Stripe's secure customer portal when billing is enabled. Contact us if you believe a charge is incorrect or you cannot access subscription controls.
Data exports and deletion
KinLesson includes export tools for structured records and private uploaded files. Account-deletion instructions are available on the account deletion page.
Security issues
If you believe you found a security or privacy problem, email us with a clear description of what you observed. Do not send passwords, API keys, payment card numbers, or other secrets.